PRESS RELEASE 03/02/2025
RANO RESIDENTS DECRY POOR MTN NETWORK SERVICE
Residents of Rano Local Government Area have expressed frustration over the persistent poor network service provided by MTN, one of Nigeria’s leading telecommunications providers.
The poor network service has affected businesses, education, and healthcare in the area, causing significant inconvenience and disruption. Residents have complained about unstable and unreliable network connectivity, including:
– Dropped calls and poor voice quality
– Slow internet speeds and frequent disconnections
– Delayed or undelivered text messages
“We urge MTN to take immediate action to improve their network service in Rano,” said Abubakar Buba Sunny chairman “Rano ce a gabanmu’ development association” on behalf of a local residents, “We deserve better.”
The residents are demanding:
– Improved network infrastructure to ensure reliable and stable connectivity
– Increased coverage to include all parts of Rano Local Government Area
– Better customer service with prompt and effective response to customer complaints and issues
“We call on MTN to take our complaints seriously and take immediate action to address them,” said another residents Mal.Dayyabu Danazumi Rano
The community also call on relevant stakeholders including Kano state government and elected political leaders to intervene so as to find lasting solution to the issue
Rabiu Khalil Kura
Zonal information officer Rano
